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Q&A
We’re located at 239 W 72nd St, 2nd Floor, New York, NY 10023, between Broadway & West End. Ring the buzzer marked YOGA and the front desk will let you in.
Metered street parking is available, and we’re directly across from the 72nd St 1, 2, 3 subway station
We offer two New Client Intro options:
And don’t worry about figuring it all out on your own — our Member Experience Manager is dedicated to helping you get settled, from personalized class recommendations to finding the instructors and schedule that feel right for you.
Nope! At Aura, our warmth comes from the people, not the furnace.
Our classes are intentionally non-heated, so any heat you build comes from your own movement.
Our doors open 10 minutes before class.
We recommend arriving 5–10 minutes early so you have time to get settled. If it’s your first visit, come a little early so we can show you around and introduce you to your instructor.
Once class begins, our doors lock and we’re unable to allow late entry — no exceptions — so please give yourself a little extra NYC travel time.
Yes. All of our classes are welcoming to beginners. Our instructors offer thoughtful modifications and hands-on support to meet you exactly where you are in your practice.
Yes, and please tell us. Let your instructor know before class about any injury, recent surgery, or pregnancy, and they will offer you options as the class runs.
Every class is open level, and our instructors offer modifications and hands-on support as a matter of course, not as an exception.
If you would rather start one to one, we specialize in private yoga and Pilates sessions built around recovery, pre and post-natal care, and technique.
If you booked directly through Aura, your mat and towel rental are always free.
thank you for supporting our family run business.
If you booked through a third party, mat rentals are $5 and towel rentals are $3.
If you prefer to bring your own, you’re welcome to do so.
We provide the necessary props like weights, magic circles, blocks, bands…etc. for all classes.
Yes, mat pilates and sculpt classes require grip socks (including yoga-lates and yoga sculpt)
bring your own, or purchase a pair at the front desk.
Traditional yoga classes do not require socks.
Cancellation, No-Show, Billing & Refund Policy
At Aura, we hold space for each student with care and intention. In order to honor everyone’s experience, please take a moment to review our policies:
Late Cancellations (Less Than 12 Hours Before Class) & No Shows
If you cancel within 12 hours of your scheduled class, you will lose your class credit (for drop-ins and class pack holders).
Unlimited membership holders will be charged a $35 late cancellation fee.
Cancellations More Than 12 Hours in Advance
Cancel at least 12 hours before your scheduled class to retain your class credit for future use. Please note, we do not offer refunds for drop-ins or class packs.
Workshops & Special Events
Cancellations for workshops and special events must be made at least 24 hours in advance. Cancellations made within 24 hours or failure to attend will result in the loss of your payment, with no credit or refund issued.
Billing Authorization
When I book my class online, I authorize Aura Studio NYC to automatically charge my stored payment method for any membership fees, late cancellation fees, no-show fees, or other incurred charges.
Credits & Refunds
Aura Studio NYC does not offer refunds on memberships, packages, or class credits.If a cancellation or issue arises, a credit may be issued to your account at the studio’s sole discretion, allowing you to apply the credit toward a future class or service. Credits must be used within 6 months of the date they were issued, or, for active members, before the end of your current billing cycle. By booking a class, workshop, or event with Aura, you acknowledge and agree to these policies.
For full details, please review our Membership Agreement and Liability Waiver
For the safety and flow of the class,
We cannot allow late entry – NO EXCEPTIONS.
Doors will open 10 minutes before class.
Our doors are open when classes are in session. Because Aura is an intimate studio, we don’t offer private studio tours — but we’d love to welcome you in! Book a class and our team will be happy to show you around and get you settled before class.
We don’t have showers, but we do have a thoughtfully stocked bathroom with skincare and little essentials to help you freshen up before heading back into your day. Consider it a mini post-class reset.
New to Aura? Start with one of our New Client Intros and let us help you find your rhythm. Our Member Experience Manager will get to know you, your goals, and your routine and help you choose what makes the most sense.
If you’ve been here before, think about it this way:
Still not sure? Ask us. We’d much rather help you choose what actually fits your life than sell you something that doesn’t.
Yes — we specialize in private yoga and Pilates sessions in-studio or in-home.
These sessions are fully tailored to your needs, whether you’re recovering from injury, navigating pre/post-natal care, or looking to refine your technique.
We do! We offer corporate wellness programs, bachelorette sessions, and custom private group classes;
that include movement, mindfulness, and curated experiences like sound healing and mimosas.
We can host in-studio, in-office, in-park, or at select hotel locations.
Refined, welcoming, and rooted in care.
We’re a luxury studio with a soul — designed for those seeking a space that’s both elevated and inclusive.
You’ll always feel supported, never judged, and seen as the individual you are.
2026 Membership Pause Rules:
• Your first membership pause is on us (14–30 consecutive days)
• Additional pauses are $35 per 14-day span
• You MUST give us at least 7 days notice before your requested pause start date
if you’re traveling, pausing is always a better option than canceling. When you pause, you keep your current membership rate — if you cancel and later rejoin, you’ll re-enter at current pricing.
Aura was built around a simple idea: you should feel like you belong where you practice.
Our two intimate rooms are intentionally small — just 15 spots in the Altar and 14 in the Atelier — so our instructors can learn your name, know your practice, and give you real attention. With yoga, mat Pilates, and sculpt under one roof, you can build a routine with a little more strength, a little more stillness, and whatever you need in between.
But the classes are only part of Aura.
When you’re a member here, your voice matters. We regularly ask our community what they love, what they need, and what they want to see next — and we actually listen. Member feedback helps shape our schedule, our offerings, our events, and the experience we’re building together.
We also partner with brands we love — from neighborhood favorites to national names — to bring our members experiences beyond class, including brunches, giveaways, private shopping events, pop-ups, and little surprises that change throughout the year.
Because at Aura, you’re not a number on a class roster. You’re our people, and we look out for our people. Our members are our roots — everything else grows from there.
Welcome h(om)e.
— aura studio
Here’s why Pilates has become the go-to workout for women in New York City who are short on time, but high on standards:
Pilates has become a beloved ritual for busy NYC women who seek results without sacrificing well-being. Known for its low-impact yet transformative effects, Pilates sculpts and strengthens the body without straining the joints or spiking cortisol — making it ideal for those recovering from injury, managing stress, or simply opting for a gentler approach.
With 45–60 minute sessions available in-studio or in-home, and group classes offered throughout the day, it’s designed to flow effortlessly into a demanding New York schedule. Beyond the physical, Pilates enhances posture, body awareness, and graceful movement — helping reverse the tension of daily life. Endorsed by physical therapists and doctors, it supports longevity, alignment, and recovery for every stage of life — from prenatal to post-injury.
At Aura, our Upper West Side studio offers a luxurious, customized experience through intimate group classes and one-on-one guidance. Whether your focus is strength, mobility, or a moment of stillness, we meet you with care, presence, and purpose.
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